Privacy policy


Introduction

This Privacy Policy outlines the practices and obligations of openroot GmbH ("we", "us", or "our") in managing the personal information collected through the MailWizz Service we provide. Our service enables our customers ("Users") to send electronic communications to their subscribers. We are committed to protecting the privacy of individuals and ensuring a secure online experience.

Responsibility for Subscriber Lists and Content

The Users of our MailWizz Service are solely responsible for the active maintenance and management of their subscriber lists, including the acquisition, verification, and organization of contact information. Users must ensure that their activities through our service comply with all applicable laws, regulations, and ethical guidelines related to email communication and data protection.

We do not claim any ownership over the content transmitted by our Users through the MailWizz Service. The responsibility for the content, including its legality, reliability, and appropriateness, rests entirely with the Users. We expressly distance ourselves from the actions of our Users and any consequences that may arise from the distribution of their content to subscribers.

Data Collection and Use

We collect information under the direction of our Users, and have no direct relationship with the individuals whose personal data we process on behalf of our Users. It is the responsibility of our Users to ensure that the data collected is done so in compliance with relevant data protection regulations. Our Users must also ensure that they have the necessary permissions and rights to collect, use, and share the data of their subscribers.

Data Retention

We retain personal data processed on behalf of our Users for as long as needed to provide services to our Users, comply with our legal obligations, resolve disputes, and enforce our agreements. The Users are responsible for ensuring that the data of their subscribers are accurate and up-to-date. Upon the termination of the User's account, their data will be deleted or returned as per the User's request and in accordance with our data retention policy.

Security Measures

We implement appropriate technical and organizational security measures to protect against unauthorized access to, or unauthorized alteration, disclosure, or destruction of data. However, it is the responsibility of our Users to protect the security of their accounts and personal information. Users must also ensure that their subscribers' data is transmitted securely and stored in compliance with applicable data protection standards.

Liability and Indemnification

Users agree to indemnify and hold harmless openroot GmbH, its officers, directors, employees, and agents, from any claims, damages, losses, liabilities, and expenses (including attorneys’ fees) arising from or in any way related to their use of the MailWizz Service, including but not limited to their violation of this Privacy Policy or any laws or regulations.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. We will notify Users of any significant changes by posting the new Privacy Policy on our website. Users are advised to review this Privacy Policy periodically for any changes.

Contact Us

If Users have any questions about this Privacy Policy, please contact us at abuse@openroot.de.